Privacy Policy for Lamiwood

Last Updated: 22 June 2026

At Lamiwood.in, accessible from https://lamiwood.in, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, submit an enquiry, request a quotation, download information, communicate with us or otherwise interact with Lamiwood through our website, email, telephone, WhatsApp, digital advertisements or other online channels.

Business and Data Fiduciary Information

Lamiwood.in is owned and operated by:

• Legal Name: VENIMADHAV DESIGNS PRIVATE LIMITED
• Trade Name: VENIMADHAV DESIGNS PRIVATE LIMITED
• GST Identification Number: 06AAKCV1269R1ZJ
• Constitution of Business: Private Limited Company
• Registered Address: Building No. 1, Dev Cinema Complex, Gurugram, Gurugram, Haryana – 122006, India
• Email: info@lamiwood.in
• Telephone: +91 99995 00117

For the purposes of applicable data protection laws, VENIMADHAV DESIGNS PRIVATE LIMITED may act as the Data Fiduciary, data controller or business responsible for determining how and why your personal information is processed.

Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through Lamiwood.in and related online interactions with Lamiwood.

This policy does not automatically apply to third-party websites, applications or services that may be linked from our website. Those third parties operate under their own privacy policies and terms.

Consent

By using our website and voluntarily providing your personal information, you acknowledge the practices described in this Privacy Policy.

Where consent is required under applicable law, we will request your consent through a clear affirmative action. You may withdraw your consent at any time by contacting us or by using any unsubscribe, cookie-preference or opt-out mechanism made available to you.

Withdrawal of consent will not affect processing already carried out lawfully before the withdrawal. We may also retain or process certain information where required or permitted by applicable law.

Information We Collect

The personal information we collect depends on how you interact with us and may include:

• Your name, email address, telephone number and postal address;
• Your company name, profession, designation or business information;
• Information about your flooring requirements, project type, location, budget, preferred products or requested services;
• Information submitted through enquiry forms, quotation forms, dealership forms, catalogue forms or other forms on our website;
• Messages, documents, photographs, attachments or other information you voluntarily provide;
• Records of communications through email, telephone, WhatsApp or other channels;
• Internet Protocol address, browser type, device information, operating system, approximate location and language preferences;
• Pages visited, links clicked, time spent on pages, referring and exit pages and website interaction information;
• Referral URLs, campaign parameters, advertising click identifiers and other marketing-attribution information;
• Cookie identifiers, analytics information and advertising-related information; and
• Any other information you voluntarily choose to provide.

Please do not provide personal information that is unnecessary for your enquiry.

How We Collect Information

We may collect personal information:

• Directly from you when you complete a form, contact us, request a quotation, catalogue, sample or consultation;
• Automatically through cookies, server logs, analytics technologies and similar tools;
• When you interact with our advertisements, social-media pages or marketing campaigns;
• From authorised dealers, channel partners, service providers or business partners where permitted by law; and
• From publicly available sources where collection and use are lawful.

How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests;
• Provide product information, catalogues, samples, quotations and consultations;
• Arrange showroom visits, meetings, product demonstrations or site-related discussions;
• Connect you with the appropriate Lamiwood sales representative, authorised dealer or channel partner;
• Provide, operate, maintain and improve our website;
• Personalise your website and customer-service experience;
• Understand how visitors use our website and marketing content;
• Measure the performance of advertisements and marketing campaigns;
• Communicate with you by telephone, email, SMS, WhatsApp or other appropriate channels;
• Send marketing or promotional communications where you have consented or where otherwise permitted by law;
• Manage customer, architect, dealer, distributor and channel-partner relationships;
• Maintain records in our customer relationship management and business systems;
• Detect, prevent and investigate fraud, misuse, security incidents and technical problems;
• Protect our legal rights, property, employees, customers and business operations; and
• Comply with legal, regulatory, accounting and taxation obligations.

Basis for Processing Personal Information

Depending on the applicable law and the circumstances, we may process your personal information:

• With your consent;
• To respond to a request voluntarily made by you;
• To take steps requested by you before entering into a business relationship;
• To perform a contract or provide requested products or services;
• For uses permitted under applicable law;
• To comply with a legal obligation; or
• To establish, exercise or defend legal claims.

Log Files

Lamiwood.in uses standard server and website log files. These files may record information such as Internet Protocol addresses, browser type, Internet Service Provider, device type, date and time, referring and exit pages and website interactions.

This information is used for website administration, security, troubleshooting, analytics, performance measurement and understanding general visitor behaviour.

Cookies and Similar Technologies

Lamiwood.in uses cookies, pixels, tags, local storage and similar technologies to operate the website, remember preferences, understand website usage, measure marketing performance and display relevant advertising.

Cookies used on our website may include:

• Essential Cookies: Required for the proper functioning and security of the website;
• Preference Cookies: Used to remember your selected settings and preferences;
• Analytics Cookies: Used to understand website traffic, engagement and performance; and
• Advertising Cookies: Used to measure campaigns and deliver or evaluate relevant advertisements.

Non-essential cookies may be used subject to your choices and applicable legal requirements. You may control cookies through our cookie-preference tool, where available, or through your browser settings.

Disabling certain cookies may affect some website features or functionality.

Analytics and Advertising Partners

We may use third-party analytics, advertising and measurement services, including services provided by Google, Meta and similar technology providers.

These providers may use cookies, pixels, device identifiers and similar technologies to collect information about your interaction with our website and advertisements. They may receive information such as your Internet Protocol address, browser information, device details, visited pages and advertising interactions.

The collection and use of information by these providers are also governed by their respective privacy policies and terms. You may be able to manage personalised advertising through your browser, cookie preferences or the advertising settings offered by the relevant provider.

Customer Relationship Management and Communication Tools

Information submitted through our website or advertising forms may be stored in our customer relationship management, communication, call-management, analytics and marketing systems.

These systems help us assign enquiries, maintain communication records, follow up on requests, understand lead sources and improve customer service.

Sharing of Personal Information

We may share personal information only where reasonably necessary and permitted by law, including with:

• Our employees, sales representatives and authorised personnel;
• Authorised Lamiwood dealers, distributors or channel partners who may assist with your enquiry;
• Website hosting, cloud-storage and information-technology service providers;
• Customer relationship management, email, telephone, WhatsApp, automation and communication providers;
• Analytics, advertising and campaign-measurement providers;
• Professional advisers, auditors, accountants, insurers and legal representatives;
• Government authorities, regulators, courts or law-enforcement agencies where legally required; and
• A purchaser, investor, successor or other relevant party in connection with a merger, restructuring, acquisition, financing or transfer of business assets.

We do not disclose personal information to third parties for their independent use unless you have authorised the disclosure, the disclosure is explained in this policy or the disclosure is required or permitted by law.

International Processing and Transfers

Some of our technology, hosting, analytics, advertising, communication or cloud-service providers may process or store information outside India.

Where personal information is transferred or made available outside India, we will take reasonable steps to ensure that the transfer is undertaken in accordance with applicable legal requirements and appropriate contractual, organisational or technical safeguards.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, managing customer relationships, resolving disputes and complying with legal, regulatory, accounting and taxation requirements.

Retention periods may vary depending on the nature of the information, the purpose of processing, the duration of the customer or business relationship and applicable legal requirements.

Website, security, transaction and processing logs may be retained for the minimum period required under applicable law. Information may be retained for a longer period where necessary for legal compliance, fraud prevention, dispute resolution or the establishment, exercise or defence of legal claims.

When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

Security of Personal Information

We use reasonable technical, organisational and administrative safeguards designed to protect personal information against unauthorised access, alteration, disclosure, misuse, loss or destruction.

These safeguards may include access controls, account restrictions, secure hosting, backups, monitoring, contractual safeguards and other appropriate security measures.

However, no website, internet transmission, electronic storage system or security method can be guaranteed to be completely secure. You should take appropriate precautions when sharing information online.

Your Rights Under Indian Data Protection Law

Subject to the commencement, scope, exceptions and requirements of applicable Indian data protection law, you may have the right to:

• Obtain information about the personal data being processed and the processing activities undertaken;
• Request correction of inaccurate or misleading personal information;
• Request completion of incomplete personal information;
• Request updating of outdated personal information;
• Request erasure of personal information that is no longer required, subject to lawful retention requirements;
• Withdraw consent where processing is based on consent;
• Raise a grievance regarding the processing of your personal information; and
• Nominate another individual to exercise your rights in the event of death or incapacity, where applicable.

We may request reasonable information to verify your identity before processing a rights request. Certain requests may be restricted or refused where permitted or required by applicable law.

Marketing Communications

Where permitted by law, we may contact you with product information, offers, updates, catalogues, event invitations or other promotional communications.

You may opt out of marketing communications at any time by:

• Using the unsubscribe option included in an email;
• Replying with an opt-out request where an appropriate messaging channel is used; or
• Contacting us at info@lamiwood.in.

Even after opting out of promotional communications, we may send non-promotional messages relating to an existing enquiry, transaction, service request, legal obligation or business relationship.

Rights of Individuals in the European Economic Area or United Kingdom

If the General Data Protection Regulation or corresponding United Kingdom data-protection law applies to our processing of your information, you may have rights including:

• The right to access your personal information;
• The right to rectify inaccurate or incomplete information;
• The right to request erasure of information;
• The right to restrict processing;
• The right to object to certain processing;
• The right to data portability, where applicable;
• The right to withdraw consent; and
• The right to complain to an appropriate data-protection authority.

These rights apply only where the relevant law applies to Lamiwood’s processing and may be subject to legal conditions, exceptions and verification requirements.

California Privacy Rights

If California privacy law applies to Lamiwood and to the processing of your information, eligible California residents may have rights to request access, correction or deletion of personal information and information about the categories of personal information collected, used, disclosed, sold or shared.

Lamiwood does not sell personal information in exchange for monetary payment in the ordinary course of business. However, certain advertising or analytics technologies may be treated as “sharing” under California law where that law applies.

Eligible California residents may contact us to submit an applicable request or opt-out request. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Children’s Information

Lamiwood.in is intended for adults, businesses, architects, designers, property professionals and individuals seeking flooring-related information or services. It is not directed towards children.

We do not knowingly collect personal information from individuals under the age of 18 without appropriate authorisation or verifiable consent from a parent or lawful guardian where required by applicable law.

We do not knowingly undertake behavioural monitoring, tracking or targeted advertising directed at children where prohibited by law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us immediately at info@lamiwood.in. After verification, we will take reasonable steps to delete or otherwise appropriately handle the information.

Third-Party Websites and Links

Our website may contain links to third-party websites, social-media platforms, maps, videos or other external services.

We do not control the privacy practices or content of those third parties. We recommend reviewing the privacy policy of each third-party website or service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website or another appropriate method.

Privacy Requests and Grievance Redressal

To exercise an applicable privacy right, withdraw consent, opt out of marketing, report a concern or submit a grievance, please contact:

Privacy and Grievance Contact
VENIMADHAV DESIGNS PRIVATE LIMITED
Building No. 1, Dev Cinema Complex
Gurugram, Gurugram, Haryana – 122006, India
Email: info@lamiwood.in
Telephone: +91 99995 00117

Please include your name, contact details, a clear description of your request and any information reasonably required to identify the relevant records.

We will acknowledge and respond to privacy requests within the period prescribed by applicable law. We may contact you for identity verification or clarification before completing a request.